Can we truly claim to make you an expert communicator in one session? No, but you can practice. Communication Breakthrough will present specific techniques that when practiced, can prepare you for difficult communication situations. You'll learn what words to use to dismantle defensiveness and practice two scripts to help you be more direct and assertive. You'll be challenged to practice and improve your listening skills. Finally, you'll practice a format for responding to hostile or demanding communication. Regardless of your situation, you are in control of your own communication: join us to make a breakthrough!